Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase.

You can request a return within 7 days of receiving your order.

Eligibility for Returns

  • Item must be unused and in original condition

  • Item must be in original packaging

Non-returnable Items

  • Used or damaged products

  • Items returned after 7 days

Refund Process

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

Return Shipping

Customers are responsible for return shipping charges unless the product is defective or incorrect.

Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us within 48 hours with proof (photos/videos).

📧 klevastoresupport@gmail.com